Overview
Torqlytics ("we", "our", "us") operates the website at torqlytics.com and the web application at app.torqlytics.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By using the Service you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Data We Collect
Account Information
When you create an account we collect your email address and a password (stored as a secure hash -- we never store plaintext passwords). You may optionally provide a display name.
Usage Data
In the web application (app.torqlytics.com), we automatically collect information about how you interact with the Service, including pages visited, features used, session duration, device type, browser type, and approximate geographic location derived from your IP address. This data is collected to operate and improve the Service and is handled in line with this policy. On the marketing site (torqlytics.com), similar metrics may be collected via Google Analytics only if you accept analytics cookies (see below).
Payment Information
If you subscribe to a paid plan, payment processing is handled by our merchant of record, Lemon Squeezy. We do not store your credit card number or banking details on our servers. We receive only a transaction reference, subscription status, and billing email from Lemon Squeezy.
Formula 1 Data
The race analytics data displayed in the Service (lap times, telemetry, results, standings) is sourced from publicly available APIs. This is not personal data and is not linked to your account.
How We Use Your Data
- To provide the Service -- authenticate your account, deliver personalized dashboards, and manage subscriptions.
- To improve the Service -- analyze usage patterns to prioritize features, fix bugs, and optimize performance.
- To communicate with you -- send transactional emails (account verification, password resets, billing receipts) and, with your consent, occasional product updates.
- To ensure security -- detect and prevent fraud, abuse, or unauthorized access.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Contract performance (Article 6(1)(b)) -- processing your email and password to create and maintain your account, and processing payment data to fulfill your subscription.
- Legitimate interest (Article 6(1)(f)) -- limited operational and security processing (for example fraud prevention signals) where we do not rely on advertising cookies.
- Consent (Article 6(1)(a)) -- Google Analytics on torqlytics.com (see below), marketing emails where applicable, and other non-essential cookies. You can withdraw consent at any time using the cookie controls on the site.
Third-Party Services
We share data with the following third-party processors:
- Lemon Squeezy (merchant of record) -- processes payments and manages subscriptions on our behalf. Privacy Policy
- OpenF1 API -- public API from which we fetch race telemetry data. No personal data is sent to this API.
- Jolpica F1 API -- public API from which we fetch historical race data. No personal data is sent to this API.
- Hosting provider -- our servers store account and usage data. Data is encrypted in transit (TLS) and at rest.
- Google Analytics (GA4) -- on the marketing website (torqlytics.com) only, and only if you accept analytics cookies in the banner. Google processes usage data as described in their documentation. Google Privacy Policy
We do not sell your personal data to third parties. We do not use third-party advertising networks on our properties.
Cookies & Local Storage
The Service uses cookies and local storage as follows:
- Cookie consent choice-- we store your analytics preference (accept or reject) in the browser's
localStorageso we do not show the banner on every visit. This value is not sent to our servers by default. - Authentication token (app.torqlytics.com) -- a session cookie or localStorage item that keeps you signed in.
- Circuit geometry cache (app) -- circuit map data cached in localStorage to improve load times. This contains no personal data.
- Preferences (app) -- your selected season and UI preferences stored locally on your device.
Google Analytics & consent (torqlytics.com)
On the public landing site (torqlytics.com), we may use Google Analytics 4 to collect aggregated statistics (for example pages viewed, approximate location, device/browser type, and how you arrived at the site). We load GA4 only after you click "Accept analytics" in the cookie banner. If you choose "Reject non-essential", we do not load GA4 on that browser.
You can change your decision anytime using Cookie preferences in the site footer (or on this page) and then confirming your choice in the banner.
Google may process data in the United States or other countries. For EEA transfers, Google relies on mechanisms such as the EU-U.S. Data Privacy Framework and standard contractual clauses as described in their privacy documentation.
Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized, aggregated usage statistics may be retained indefinitely as they cannot be linked back to you.
Payment records are retained as required by applicable tax and accounting regulations (typically 7 years).
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access -- request a copy of the personal data we hold about you.
- Correction -- request correction of inaccurate data.
- Deletion-- request deletion of your personal data ("right to be forgotten").
- Data portability -- receive your data in a structured, machine-readable format.
- Objection -- object to processing based on legitimate interest.
- Withdraw consent -- withdraw previously given consent at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
International Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in compliance with applicable law.
Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: https://torqlytics.com